Question 1

How long is the delivery time after I place my order?

Accepted Answer

After you place your order, you will receive an order confirmation from us. The current delivery time is 14-20 days after you approve the print. Depending on our workload, the delivery time may take up to 30 days.

Question 2

Where are the event wheels manufactured?

Accepted Answer

The lucky wheels/event wheels are manufactured in a factory in Germany. Hence the slightly longer delivery time.

Question 3

Can I design the wheel of fortune myself?

Accepted Answer

For those who want to create their own wheel of fortune design, we offer a wheel of fortune template upon request via email.

Question 4

How do I pay?

Accepted Answer

We only charge against invoice.

Question 5

Are the prices excl. or incl. VAT?

Accepted Answer

All prices are excl. VAT 25%

Question 6

Where can I find the design template?

Accepted Answer

You will always receive the design template for your wheel of fortune via email if you want to create the design yourself.

Question 7

Who can order a wheel of fortune?

Accepted Answer

Everyone except private individuals can order a wheel of fortune from us.Companies, authorities, municipalities, schools, associations, universities, entrepreneurs, service providers, etc. can order a wheel of fortune from us.

Questions and answers

Frequently asked questions